Ann Summers in personalisation push to give customers ‘their own VIP journey’

Lingerie business creates more personalised journeys for their most valuable customers.

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Editor's Choice

Our Editor - Ruth Mortimer

Our editor's selection of the most exciting articles and opinions from Marketing Week

How the marketing industry will look tomorrow

Back-to-school lessons from tomorrow’s top marketers

Wed, 20 Aug 2014 | By Mindi Chahal

Marketing Academy scholars give their predictions for the future of the industry.

Attitudes to smart technology trends

Smart homes lack consumer connection

Wed, 20 Aug 2014 | By Jonathan Bacon

Consumers cite cost and lack of usefulness as barriers to adoption.

PayPal logo

Q&A: Christina Smedley, PayPal

Wed, 20 Aug 2014 | By Lucy Handley

As Paypal’s vice-president of global brand and communications, Christina Smedley is putting customer experience at the centre of its positioning.

Mobile research under threat padlocked phone

Mobile research under threat as consumers 'go dark'

Wed, 20 Aug 2014 | By Lucy Tesseras

Location-specific market research is opening up new opportunities for brands yet a growing number of consumers are choosing to block this type of activity.

Top Jobs

Job of the Week

Latest news

Co-op bank

Co-op Bank readies major brand push to highlight values

Fri, 22 Aug 2014

Bank continues recuperation in wake of financial problems and staff scandals.  


Instagram to offer brands real-time performance ad data

Fri, 22 Aug 2014

Instagram hands advertisers instant access to data about how well their posts are performing.


McDonald’s to launch online music, loyalty and mobile ordering services

Thu, 21 Aug 2014

McDonald’s staffing senior digital global team to lead changes.


Man Utd leads rush from football clubs for regional sponsorships

Thu, 21 Aug 2014

United’s regional deals accounted for 60% of the localised sponsorships banked by Europe’s top clubs last season.

Tesco Llamas

Where next for Tesco’s Venture Brands?

Thu, 21 Aug 2014

Tesco’s plan to be a FMCG player was once seen as key but there is little mention three-years on. 


Barclaycard to push wearable payment brand bPay as data insight tool

Thu, 21 Aug 2014

Payment firm developing customer relationship tool for sports and leisure brands. 


Whitbread launches Whitbread Inns gastro pub brand

Thu, 21 Aug 2014

Whitbread Inns gastro pub brand the first to adopt the company’s corporate name.

arsenal 304

Arsenal promotes marketing director to top commercial role

Thu, 21 Aug 2014

Vinai Venkatesham promoted to chief commercial officer as Tom Fox leaves to become Aston Villa’s chief executive.

On SoundCloud

SoundCloud introduces ads

Thu, 21 Aug 2014

Music streaming service signs up Red Bull, Jaguar and Comedy Central as first advertisers and introduces content creator subscriptions.


Former Lloyds marketing boss Eisenschimmel joins Regus

Thu, 21 Aug 2014

She will lead workspace provider’s global marketing efforts.


Ryanair hires first chief technology officer to plot digital charge

Wed, 20 Aug 2014

Ryanair names John Hurley to lead its Ryanair Labs innovation hub.


Hovis marketing chief departs amid push to strengthen the brand

Wed, 20 Aug 2014

Move comes just five months after the business was spun off from Premier Foods.


Facebook increasing ad frequency risks kickback from marketers

Wed, 20 Aug 2014

Move to increase amount of NewsFeed ads users will see from same brand daily described as ‘double-edged sword’.

Lidl clothes 2

Lidl takes on Primark with launch of own fashion range

Wed, 20 Aug 2014

Discount retailer to stock women’s fashion for the first time.

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