Customer Retention Conference

9 - 10 March 2010

At Marketing Week’s Customer Retention Conference, our panel of retention and customer experience experts will share with you their winning strategies to become a truly customer focussed business by executing campaigns that:

Create engaging, trust-based relationships with your valuable customers
Deliver optimal retention throughout their full lifecycle
Maximise the return from your marketing spend.

The conference will be followed by an interactive masterclass that will teach you how to push your business’ customer experience strategy further and delight your customers instead of merely satisfying them.

Both days will ensure your whole business is evolving to meet the needs of the changing customer and embracing an integrated acquisition and retention strategy, supported by top management.

Why not maximise your learning from both the conference and masterclass by sending one person from your team to each event, and save £100 on the combined price?

Web: http://www.centaurconferences.co.uk/brands/marketingweek/events/customerretentionconference/overview.aspx