Tactics
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Retail media: opportunity rises for online retail media
Debate is raging as to whether online retailers should build their websites around point-of-sale presence for partner brands or focus on their own communications.
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Outdoor ads: smart media network enters great outdoors
Interactive technology is allowing brands to blend outdoor campaigns with experiential and new media activity to generate long-lasting levels of consumer awareness.
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Online video: 'Learn to think like a documentary maker'
Six experts discuss the different ways of using video online to engage customers, how all brands should act like media owners - and dispel some entrenched myths about cost and quality.
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How new tech can deliver more consumer insight
New techniques are revealing valuable pieces in the puzzle of how consumers truly use and interact with brands rather than what they tell researchers.
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Taking the first steps to putting customers first
Our panel of senior marketers discuss the challenges of breaking down internal barriers to achieve true customer centricity in a multichannel, real-time market, while keeping pace with changes.
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Customer titles explore online engagement
As more brands move the readers of their print magazines down a digital route by providing exclusive online content, Jo Roberts asks if the writing is on the wall for hard copy titles.
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Marketers need to direct flow of talking points
With new media taking control of communications away from companies, our panel of experts meet in Geneva to debate howmarketers can safeguard brand reputations and engage with their target audience.
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Control of all event traffic at your fingertips
As more brands investigate the possibilities offered by smartphone apps and QR codes, MoragCuddeford Jones investigates how they could transform the exhibitions industry.
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Netting maximum brand value from voucher sites
There are more than 200 voucher code websites in the UK for brands to use. But careful targeting and a considered strategy are needed to get the most from them.
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How multiple messages catch the mind's eye
Marketers are using digital technology, customer insight and precision targeting techniques to get the maximum out of their point of sale activity.
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Human face of brands receives an e-makeover
Field marketing may be an unrivalled way to get products into the hands of consumers, but our expert panel tells Lou Cooper that it must be an integral part of the marketing mix.Ross Webster: Managing director of sales, European markets, The Weather ChannelDermot Ryan: Joint director, electronic, ’cigarette’ brand E-LitesSarah Hurle: Customer marketing manager, UnileverAimee ...
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All roads to improvement start at insight
Whether it is Sky looking for differentiation, or More Than setting out to improve customer service, the mantra from all brands at our 1-2-1 Research Summit was ’insight’.
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Media tools need to be placed in skilled hands
Our panel of marketing experts, in association with Communisis, discuss how to make best use of social media and warn there are no one-size-fits-all solutions.
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Poster power grabs piece of the interaction
Six experts discuss digital innovation and other hot topics that are likely to have a significant impact on the future of out of home media.
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Good first impressions lie in the detail
With online shopping now an integral part of any brand’s business, the experience your website offers is as important as your next ad campaign.
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Mixing the old and new creates a potent promotional cocktail
Brands may increase their redemption rates by shifting promotional activity online, but they would be unwise to ditch traditional channels.
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Why blogs and tweets give pr machine bite
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Things that make you go OOH!
As technology costs fall, innovation is inspiring ever-more adventurous digital out-of-home ad campaigns across the UK.Targeting drivers with a digital OOH campaign proved effective for Heathrow Express
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Taking outdoor into new realms of possibility
The out-of-home media sector is embarking on a period of exciting transition, stimulated by digital and the London Olympics. But for some brands, evolution of outdoor isn’t happening fast enough.
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Shop floors get a technological transformation
Technological advances are making in-store environments more engaging and customer-friendly, and breaking down barriers between the online and offline worlds.
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Two-way communication channels open all hours
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Brands keep their finger on impulsive interaction
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Online video in vogue as viewer share index rises
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Two tribes live together in perfect harmony
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Contactless technology launches into mobile space
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In-box clever to fast-track engagement
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Iron fist-style safeguards in velvet gloves
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Going out or coming in?
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This time it's very personal
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Stick with the glue that holds diverse industry together
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Extracting value from a wealth of raw online data
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On course to develop social media skills
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Name of the game remains response rate
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Real-time results focus attention on social media
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Peer Panel
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Digital keys open door to 21st century marketing
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Personal touch sends out the right message






