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Headline

Beware the loyalty prophets of doom

Comment

Surely this varies between categories though? With purchase drivers varying so much between airlines and electronics through to Alcohol and FMCG - these findings can't be true for all. I can be extremely loyal to say diet coke and other basket staples that i know my family enjoys and can happily afford but at the same time have no loyalty to say white goods in my household. So whilst loyalty is a challenge for all marketers I'd say that this very much depends how price sensitive your category is....

Posted date

Thu, 17 Jan 2013

Posted time

6:42 am

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