Superdrug’s customer mag Dares to go digital
Superdrug customers will soon be able to buy products straight from its newly-redesigned in-store magazine using their smartphones.

Dare will be the UK’s first customer magazine to use digital watermarking technology, which allows customers to scan images on their phones to instantly buy products, says the retailer.
The revamped magazine is the company’s latest attempt to narrow the gap on market-leader Boots. Last month Superdrug announced it is to launch a loyalty scheme to rival Boots’ Advantage card .
Readers of the Dare February issue will also be able to use their smartphones to view interactive video content and access exclusive news and tips by scanning digital watermarks embedded in the magazine.
The new-look magazine, published by the River Group, now mirrors Superdrug’s “take another look” marketing message and is distributed in-store and on the street in London. Street distribution will expand to eight major UK cities in March.
Superdrug operates 900 stores in the UK and is owned by China based retail group AS Watson, which operates 9,000 health and beauty stores worldwide. AS Watson operates a number of loyalty schemes and has more than 35 million customers signed up to its programmes.
In its recent Christmas trading update Superdrug reported a 1.7% increase in sales for the five weeks to 1 January.
Lloydspharmacy which operates 1,600 outlets has also announced it will launch a new customer magazine next month.
YouGov Insight:
Health and Beauty Retailers
- Boots has the highest purchase penetration in healthcare (48%), toiletries (43%) and cosmetics, fragrance and skincare (29%), confirming its dominant presence in these categories.
- Superdrug achieves its highest purchase penetration in toiletries (28%) and is relatively strong in cosmetics, fragrance and skincare (12%)
- Multiple and independent chemists are relatively strong in healthcare as both achieve 20% purchase penetration, but both are weak in toiletries and cosmetics, fragrance and skincare.
- 10% of adults buy cosmetics, fragrances and skincare from beauty specialists.
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