Waitrose wades into price war

The supermarkets always appear to be in some stage of price war, but Waitrose isn’t front of mind when you think of the constant tit for tat the others engage in over price. Until now.
The high-end supermarket has launched its biggest ever price driven campaign this week, which falls alongside Tesco’s Price Drop, Asda’s Price Guarantee and Morrisons Price Crunch. Not to mention Sainsbury’s overhaul of its branding to push a more value-centric message.
Waitrose isn’t doing anything in terms of price cutting or price promotions that it hasn’t been doing for the last 12 months, but in light of the recent activity in the sector, it’s taking the opportunity to reiterate its value commitments.
It has price matched Tesco on 1,000 branded products since 2010. It has also offered its Essentials basics range since 2009, which despite early doubts that Waitrose could offer a credible value range without destroying its quality position, now accounts for 18% of all Waitrose sales and blew all expectations clear out of the water.
It is also the only supermarket that offers free online delivery, on every grocery order.
While I think it’s important that Waitrose makes it known that it offers this value positioning so that it can carve a greater share of the market, it does run the risk of eroding its sophisticated positioning.
It has previously stood by and watched the Big Four, and the discounters Aldi and Lidl, bicker amongst themselves over price promotions, and slam each other’s initiatives like schoolchildren fighting in the playground.
In doing so, Waitrose has retained a decorum that the others sometimes lack. It would be disappointing for it to get drawn into the battle now.








Readers' comments (2)
Anonymous | Fri, 7 Oct 2011 3:34 pm
Agree and Disagree. Yes it has a "sophisticated positioning" but they must be aware of their demographic and appeal to a younger audience to compete longer term. By making it known that they price match Tesco on 1000 items and offer free delivery, I for one will be giving their on-line shopping a trial, which is something I'd never have imagined doing before
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James Hart @Key Multimedia | Mon, 10 Oct 2011 11:51 am
I seem to recall that since the recession of 2008 Waitrose started to push it's "value brand". Clearly with the latest round of advertising it is seeing the market for cheaper groceries growing.
I wonder if it's a sign that the quality groceries sought after by it's core audience is shrinking and thus it needs to move into more profitable markets.
Is this a risk? Depends whether you consider profits warnings acceptable because you have not moved with the times.
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