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Beyonce

Data holds key to the future

Data Strategy April 2012 | By Nicola Smith

Predictive analytics enables companies that have gathered high quality data about customers’ past and present behaviour to reduce churn and save on marketing by anticipating what they will do in the future.

Jim

Q&A: Jim Stikeleather, chief innovation officer, Dell

Data Strategy April 2012 | By Lucy Handley

Jim Stikeleather is chief innovation officer at Dell. Lucy Handley speaks to him about managing data in a large business, how to make the most out of data produced by social media, and cyber crime.

Mind the gap

Mind the data skills gap

Data Strategy April 2012 | By Michael Barnett

The impending global shortage of data skills professionals has serious implications for marketers, who face ever-increasing pressure to prove their worth and get maximum value from customer data.

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Nectar

Nectar looks to digital for younger user boost

Wed, 11 Apr 2012 | By Rosie Baker

The loyalty programme hopes to start building relationships earlier than it has traditionally.

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