Research reveals product and price are most important in retail, followed by environment.
UK consumers are unimpressed by brands’ customer service in digital channels leading 53 per cent to switch brands.
Young people are conflicted between feeling empowered by technology and enslaved by it – a signal to brands to push their lifestyle credentials.
Just over half of people don’t understand food labelling, according to CIM research. They want brand owners and retailers rather than government to do more to explain what is in products.
Cost and function are more important to consumers when buying products and services.
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Brands that behave like humans fair better with consumers, according to new research.
New research divides technology shoppers between the trendspotters, the bargain-hunters and the brand-obsessed.
A new survey by the parenting club Bounty gives an insight into the hopes, dreams, worries and shopping habits of British mums.
An exclusive report by VisualDNA shows that Brits are more downhearted about their future and are three times more likely to be careful spenders compared to the US.