Profile: Sir Charlie Mayfield

John Lewis Partnership Chairman


Premium skincare has never looked so good

Wed, 27 Nov 2013 | By Lou Cooper

The rise in sales of prestige skincare products, especially among men, is creating online and offline opportunities.


The second-hand market: what consumers really want to buy

31 October 2013 | By Mindi Chahal

The market for bargains is booming, fuelled by the economy, ethical buying and ease of purchase online.


Car buying moves in a premium direction

24 October 2013 | By Jonathan Bacon

UK car buyers are indicating that they have growing spending power, leading to a boost in the popularity of premium brands. But it is not just confidence in the economy that is driving the market.


Strike a pose and stay ahead of the games

5 September 2013 | By Mindi Chahal

Consumers are starting to spend again in the fashion sector but brand loyalty is not top of their agenda. How can retailers make themselves stand out from the crowd and catch the shopper’s eye?


Brewing up plans to beat the competition

22 August 2013 | By Jonathan Bacon

As the UK coffee shop market continues to grow, brands are searching for ways to stand out from the competition and meet consumers’ rising expectations.


UK beer struggles to raise the bar

15 August 2013 | By Mindi Chahal

Beer brands are enjoying an upsurge in demand globally but in the UK it is a different story, with sales dropping nearly 5 per cent. Why is there such a disparity and are there pockets of potential growth?


Industry gears up to the virtual sell

4 July 2013 | By Mindi Chahal

Car manufacturers are responding to changing preferences for car buying by setting up virtual showrooms, demo centres and not being pushy in dealerships, finds an exclusive survey.

Post Office

New rules giving banks a run for their money

2 May 2013 | By Lou Cooper

Only 5 per cent of people switched their current account last year but that could double once new switching rules come into play in September.


Men's fashion: Online suits you sir

18 April 2013 | By Jonathan Bacon

The men’s fashion market is enjoying strong growth thanks to online channels and better brand marketing.


Banks still failing to invest in public trust

7 March 2013 | By David Burrows

The latest fast.MAP research shows that marketers in the finance industry have got their work cut out in regaining the sector’s reputation.

High street habits

Wed, 16 Apr 2014 | By Jonathan Bacon

Research reveals product and price are most important in retail, followed by environment.

Customers switching brands trends

Customer services and why people switch brands

Wed, 9 Apr 2014 | By Michael Barnett

UK consumers are unimpressed by brands’ customer service in digital channels leading 53 per cent to switch brands.

Young people and technology trends

Young people wary about the downsides of technology

Wed, 26 Mar 2014 | By Jonathan Bacon

Young people are conflicted between feeling empowered by technology and enslaved by it – a signal to brands to push their lifestyle credentials.

Food labels 900 550

Consumers confused over food labelling

20 March 2014 | By Lucy Tesseras

Just over half of people don’t understand food labelling, according to CIM research. They want brand owners and retailers rather than government to do more to explain what is in products.

UK shoppers trends

Ethical issues a minor consideration for shoppers

Wed, 12 Mar 2014 | By Jonathan Bacon

Cost and function are more important to consumers when buying products and services.


How women aged over 50 shop for fashion

Wed, 19 Feb 2014 | By Morag Cuddeford-Jones

Download the full infographic here


How to be a ‘human era’ brand

Wed, 12 Feb 2014 | By Mindi Chahal

Brands that behave like humans fair better with consumers, according to new research. 


A segmentation of technology shoppers

Wed, 5 Feb 2014 | By Jonathan Bacon

New research divides technology shoppers between the trendspotters, the bargain-hunters and the brand-obsessed.


Mothers and brand loyalty

30 January 2014 | By Lucy Handley

A new survey by the parenting club Bounty gives an insight into the hopes, dreams, worries and shopping habits of British mums.


How UK and US consumers’ spending habits differ

Wed, 22 Jan 2014 | By Mindi Chahal

An exclusive report by VisualDNA shows that Brits are more downhearted about their future and are three times more likely to be careful spenders compared to the US.

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